Last updated on October 14, 2021
Information We Accumulate
User-Provided Data: You provide us with personally identifiable information about yourself, such as your name and e-mail address, when you sign-up as a member of the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
If you register with the Service and get whitelisted, we will also ask you to provide us with additional information about yourself, and our service provider partners may ask you to provide select information which is required under applicable securities legislation.
Your knowledge and consent are required before we collect personally identifiable information about you. Your consent is deemed to have been provided when you click on an appropriate box, tab, or other link; enter personally identifiable information in an Information Form or such other form as we may ask you to complete; or use an S-Signature to complete an agreement, acknowledgement or instruction. The electronic record thereof will be considered conclusive evidence of you having accepted, declined, or otherwise acknowledged such matter, absent manifest error by the Service.
Log-In File: Log file information is automatically reported by your browser each time you access a web page. When you view or sign-up with the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear Gifs: When you use the Service, we may employ clear gifs (a.k.a. Web Beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your FanClub account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing and make the Service better for our users.
How We Use Your Information
We collect and use the personally identifiable information you submit to operate, maintain and provide to you the features and functionality of the Site or as otherwise permitted or required by PIPA or other applicable laws. Some of the personally identifiable information or content that you voluntarily disclose for posting to the Site (for instance, in profiles or other user content you post) becomes available to the public. If you remove such content, copies may remain viewable in cached and archived pages or if other users have copied or stored your user content.
Certain pages of the Site are available only to whitelisted persons who have been authorized to access those web pages on the Site. Such authorization requires completion of an information form and satisfactory background information screening and/or identification verification. Only authorized users of the Service may access such web pages.
By providing FanClub with your email address you consent to our using the email address to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some service-related communications. We may also use your email address to send you other messages, including changes to features of the Site and special offers. If you do not want to receive such email messages, you may opt out at any time by clicking “Unsubscribe” in any e-mail we send you. If you e-mail us directly, we may e-mail you back and keep records of all of our correspondence.
Opting out may prevent you from receiving email messages regarding updates, improvements or offers.
FanClub may use certain personally identifiable information about you and/or your user content. We do this for such purposes as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing advertisements and promotions.
We might use clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information and services; (c) monitor the effectiveness of our service; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) diagnose or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; and (f) help you efficiently access your information after you sign in.
How We Disclose Your Information
Personally Identifiable Information: FanClub may share your personally identifiable information with third parties for the purpose of providing services to you. We may store personally identifiable information in locations outside the direct control of the Service (for instance, on servers or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain FanClub services.
Non-personally identifiable information may be collected about your usage of the Site and aggregated with data from other users (“Aggregate Data”). This Aggregate Data is anonymous. Aggregate Data is collected to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users. We may provide statistical information based on this data to advertisers and other current and potential business partners.
How We Protect Your Information
FanClub uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to FanClub and you do so at your own risk. Please note that we cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time; there is no guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from FanClub, at all times.
Unauthorized Disclosure of Personally Identifiable Information
Your Choices About Your Personally Identifiable Information
You may decline to submit personally identifiable information through FanClub and may withdraw your consent to us collecting, using or disclosing your personally identifiable information at any time by giving us reasonable notice, unless doing so will frustrate performance of a legal obligation (such a contract between you and our organization).
If you decline to submit information through FanClub or withdraw your consent for us to collect, use or disclose personally identifiable information you have previously provided to us, we may not be able to provide certain services to you.
Retention of Your Personally Identifiable Information
Accuracy of Your Personally Identifiable Information
We will make reasonable efforts to ensure that the personally identifiable information we collect, use or disclose is accurate and complete, but cannot necessarily verify the personally identifiable information you provide to us. If you wish to correct any errors or omissions in your personally identifiable information that is under our control, contact us using the information below.
If we are satisfied that your request for correction is reasonable, we will, as soon as reasonably possible, correct the personally identifiable information and send the updated personally identifiable information to each organization it was disclosed to in the year before the correction is made. If we do not correct your personally identifiable information, we will note the requested correction on copies of the personally identifiable information under our custody or control.
Access to Your Personally Identifiable Information
You have the right to access your personally identifiable information under our custody or control. A request for access to your personally identifiable information must be made in writing to the address below. We may require individuals to prove their identity before giving you access to your personally identifiable information.
We will provide you with: your personally identifiable information under our control, information about the ways in which such information is or has been used, and the names of the individuals and organizations to which such information has been disclosed. We will provide the requested personally identifiable information within 30 business days after it is requested or give you written notice if we need more time to respond.
PIPA allows us to charge a minimal fee for providing you with access to your personally identifiable information. If a fee is required, we will give you a written fee estimate in advance. We may require payment the fee before releasing the requested personally identifiable information.
In some cases, we may not give an individual access to certain personally identifiable information where authorized or required by PIPA to refuse access. If we refuse an access request, we will inform you in writing, stating the reasons for our refusal and outlining further steps that are available to you.
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